Privacy Notice

1. Who We Are

G2E is the trading name used by G2 Equipment (Pty) Ltd. For personal information processed in connection with this website and our services, G2 Equipment (Pty) Ltd is the responsible party.

2. Information We Receive

We receive information that you choose to provide when you contact us by telephone, WhatsApp or email. This may include:

• Your name, role, company and contact details.
• The content of your enquiry and your preferred communication method.
• Technical, commercial or project information that you send to us.
• Supplier, quotation, order and delivery details where relevant to a business relationship.

This website does not currently use a web enquiry form or advertising cookies. Routine hosting logs may record technical information such as an IP address, browser type, requested page, date, time and security event.

3. Why We Use Information

We use personal information where reasonably necessary to:

• Respond to enquiries and communicate with you.
• Prepare quotations, proposals, technical scopes and reports.
• Deliver consulting, sourcing, equipment and digital solutions.
• Coordinate customers, suppliers, contractors, orders and deliveries.
• Maintain business, financial, safety and legal records.
• Protect our systems, information, rights and legitimate business interests.

4. Sharing and International Processing

We do not sell personal information. We disclose information only where it is reasonably necessary for a business requirement, such as to an approved supplier, contractor, professional adviser, technology provider or delivery partner, or where disclosure is required by law.

Some communication or technology services may process information outside South Africa. Where this occurs, we seek to use appropriate service providers and safeguards for the information involved.

WhatsApp and email services operate under their own terms and privacy practices. Please avoid sending unnecessary sensitive personal information through these channels.

5. Security and Retention

We use reasonable administrative and technical measures to protect personal information against loss, misuse, unauthorised access or disclosure. No internet transmission or storage method is completely secure.

Information is retained only for as long as it is reasonably needed for the purpose for which it was collected, a continuing business relationship, dispute management, or applicable legal and recordkeeping requirements.

6. Your Choices and Rights

Subject to the Protection of Personal Information Act, 2013 (POPIA), you may ask whether we hold personal information about you and request access, correction, deletion or an objection to certain processing. Some requests may be limited by legal duties, privilege, confidentiality or valid record-retention requirements.

Send a clear request to info@g2e.co.za. We may ask for information needed to verify your identity and locate the relevant records.

7. Updates and Contact

We may update this notice when our services or legal requirements change. The version published on this website is the current version.